Whether you're operating a small to medium-sized business or a large corporation, outsourcing IT services through a trusted managed service provider can help your business become more efficient and effective. Unfortunately, it's easy for businesses to be unconvinced of the advantages that partnering with a MSP can offer. If you're still on the fence about having a MSP handle your company's IT services, here are a few good reasons to make the right move.
Lower Turnover and Boost Morale
After countless weeks of long work days to complete an essential project, it's easy for your IT workforce to feel overworked and underappreciated. An overburdened workforce is not just bad for morale, but also for the HR department. An unhealthy workplace can easily result in lower morale and higher turnover.
Bringing a managed service provider onboard can help cut your workforce some slack, especially when it comes to the more mundane tasks that could take time and manpower away from more critical projects. Essential tasks like system backups, patches, and system performance monitoring can be handled by your MSP, leaving you with a workforce that's less stressed and more willing to stay onboard.
Reduced Reliance on Temp Staff
There's nothing wrong with using temp workers, but an over-reliance on temp staff could be a sign of a staffing shortage caused by faster-than-expected business growth or unusually high turnover. But finding good IT talent can be a challenge, especially when it comes to specific in-demand skill sets that temp workers often lack.
There's plenty that a MSP can bring to the table, including an experienced workforce equipped with the skills and expertise required for your specific needs. With your MSP providing extra staff for upcoming projects, you won't have to worry about an over-reliance on temp labor.
Consolidate Multiple Contracts
It can be confusing to keep up with multiple contracts for multiple IT services from multiple vendors. Unfortunately, many businesses are guilty of weaving a tangled web of contracts, especially when a new project or requirement calls for a new service or vendor. Multiple contracts also mean multiple charges to track and take care of.
MSPs provide a broad array of managed services under one roof, eliminating the need for multiple services spread out over multiple vendors. Consolidating all of the services your business needs under a single contract also consolidates monthly charges into a single, manageable cost.
Faster Service for Users
Partnering with an MSP can also have positive results for your user base. Instead of having your IT department handle equipment installations, troubleshooting and other mundane help desk tasks, those tasks can be left in the experienced hands of your MSP. The end result is faster service for users who value and expect a prompt response.
In addition to making it faster and easier for users to address various concerns, leaving the help desk issues and other ancillary services to the MSP also frees your IT department to focus on other areas. With the help of your MSP, your IT department can instead remain focused on the company's core competencies.
More Focus on Long-Term Strategy
It's easy for businesses to lose focus of the future in favor of tackling present issues, but doing so can rob your business of its ability to plan for the long-term. If you're having trouble answering essential questions about your company's long-term strategy, then it may be time to consider teaming up with a trusted MSP.
Your MSP can focus on resolving the pressing issues that are in front of you, ensuring that your business survives in the short-term. While your MSP handles the short-term issues, you can focus on creating the long-term strategies that ensure your business not only remains profitable, but also competitive in the face of current and emerging players.